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First Bank Of Nigeria

First Bank Of Nigeria

www.firstbanknigeria.com
What is your customer experience with First Bank Of Nigeria?

First Bank Of Nigeria Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

First Bank Of Nigeria has a 2.9 star rating from 181 reviews; consumers are mostly neutral. 33% would likely recommend. 54% ask for improved customer service and many request a refund after failed transactions or debits.

Key Takeaways for Future Customers

  • Check recent First Bank Of Nigeria reviews before transfers.
  • Expect possible delays on refunds and failed transaction reversals.
  • Confirm customer service channels for urgent issues.

Negative Feedback / Risk Areas

  • Frequent customer complaints about delayed refunds and unreversed debits.
  • Poor customer service response and unreachable support numbers.
  • Network and failed transaction issues causing lost or delayed credits.

Positive Feedback

Reviewers value location, reliability, account security, and say the bank helps people massively; price level rated medium.

View full overview ›

Media from reviews

First Bank Of Nigeria - Debited of ₦3000 without issue by ATM
First Bank Of Nigeria - 0703053****First Bank Of Nigeria - I want my firstmonni app to be activatedFirst Bank Of Nigeria - I did not make any withdrawal from my bank account 28 November...First Bank Of Nigeria - Check debit card llFirst Bank Of Nigeria - Failed first mobile transactionsFirst Bank Of Nigeria - Debit account
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Resolved
Patrick O Xqt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Lagos, Lagos

Resolved: Debited of ₦3000 without issue by ATM

AI Highlights
  • - Request reversal of 3000 Naira withdrawal at Access Bank ATM, NDU Amasoma.
  • - ATM did not dispense cash; account: okwuonu Patrick ugocbukwu, 306363****.
First Bank Of Nigeria - Debited of ₦3000 without issue by ATM
Updated by user Mar 17, 2026

Company fixed the issue and I have been provided with apology. Keep 24 hours contact and immediate response , quick solution.

Original review Feb 16, 2026

Please reverse my 3000 ( three thousand Naira) which Access bank ATM at NDU Amasoma was unable to issue after a withdrawal order by me today being Monday. My details are

Acct name: ***

Acct no: ***

Savings

Loss:
$3
Pros:
  • Reliable
Cons:
  • Internet issues

Preferred solution: Full refund

User's recommendation: Keep all hope on first bank. Truly the besr

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Kaycie Sdo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Manchester, England

I did not make any withdrawal from my bank account 28 November 2025

First Bank Of Nigeria - I did not make any withdrawal from my bank account 28 November...

I check my Acc balance and 25000 was withdrawn on 28 November 2025. I did not make any withdrawal from my account. Thanks

Loss:
$25000

Preferred solution: Full refund

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Ismaeel B

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Domant account

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Wants to reactivate First Bank of Nigeria account.
  • - Is abroad and cannot visit a banking hall.
  • - Seeks to operate the account in full.

Hi. My name is Ismael Balogun.

I have an account with First Bank of Nigeria, but it's been a while since I used it. I am hoping to reactivate my account now and start operating it in full.

I am currently not in Nigeria, so it won't be an option to visit the banking hall. Thank you.

Preferred solution: Resolve my domant account issues and start business with first Bank

User's recommendation: Great bank for the security of your money

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Ayodeji O Bfn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Activating my account number

AI Highlights
  • - Reactivate my dormant account.
  • - Tell me my BVN number and how to access Online First Bank from outside Nigeria.
First Bank Of Nigeria - Activating my account number

My account is dormant, and I want it active. I will also need to know my BVN number, which was used to open my account.

I would also like to know how I can use Online First Bank to access my account when outside Nigeria. Thank you.

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Kavon Zea
map-marker Lagos, Lagos

0703053****

First Bank Of Nigeria - 0703053****

I send money form OPay to OPay and the was enter my frist bank and I didnt see the credit on my account sinc on Dec 25th 2025

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IDRIS A Zwf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Abuja, Fct

I want my firstmonni app to be activated

First Bank Of Nigeria - I want my firstmonni app to be activated

Someone sent me money via firstmonie wallet and I haven't signed up for the firstmonie app yet. Now I want to sign and get the money

Loss:
$6200
Pros:
  • Guarantee save
Cons:
  • Lack of delivering

Preferred solution: Deliver product or service ordered

User's recommendation: Activate my app

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Deborahbosede A

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I want to open account

First Bank Of Nigeria - I want to open account
Contains 1 confidential file for company representatives

I live in Ireland I can I open account with first bank I will be happy to do business with the company I will really appreciate

User's recommendation: Deborah

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Vannesa Qrw

For unblocking of card

My I tried to block my card sometime ago because I was searching for it now I found it and want to make it's not working and am so much in need of cash

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Jaylinn Sbo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I want to know my ATM card number

First Bank Of Nigeria - I want to know my ATM card number

I want to know my ATM card number , because I want to use to apply loan with it, I try to apply it and the requested my ATM card number, please help me with it,am Julius yashim ufuwai.thanks.

User's recommendation: I want to talk to the customer service

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Leann Lyv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

You people are deducting my money anyhow, why?

AI Highlights
  • - Monthly deductions occur every time money is deposited into my account.
  • - Why are deductions happening and did I make a mistake using First Bank?

You people almost every month now any money that enter into my account you people will be deducting money from my account, why? Or did I make a mistake using first bank or what? Not happy with firt bank anymore

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Okpara T

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Some one has been withdrawing money from my bank

First Bank Of Nigeria - Some one has been withdrawing money from my bank
First Bank Of Nigeria - Some one has been withdrawing money from my bank - Image 2
First Bank Of Nigeria - Some one has been withdrawing money from my bank - Image 3

Good morning ma/sir please I lost my SIM card and someone has been withdrawing money from my bank and I want to change my number and email address and open new mobile app

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Lema Msn

Failed first mobile transactions

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
First Bank Of Nigeria - Failed first mobile transactions

Multiple transactions and failed to deliver, I made the transaction on Saturday and complained to bodija maket on Monday and nothing done till now.

User's recommendation: Upgrading

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Cherylyn Tah

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Lagos, Lagos

Undispens transaction

Undispensed transaction since Friday 12/12/2025. Till now my has not been refunded. Please assist me

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Amr U

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Check debit card ll

First Bank Of Nigeria - Check debit card ll

I was in the bank 2 weeks for a new account, I provided my information, but still waiting for account

User's recommendation: Try first bank

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Nneamaka U

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Transaction

I made a transfer of 540,000 naira to fidelity bank and it is yet to reflect, please may I know the reason and I need I sorted out.

Thanks

Preferred solution: I want my money reversed

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MALIK H Uue

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Debit account

First Bank Of Nigeria - Debit account

My first bank was debited, and I didn't make this transaction myself. How come my account will just be debited like that? Please, I need a response as soon as possible so I can know what to do about this issue.

Loss:
$500

Preferred solution: Full refund

View full review

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