Contact First Bank Of Nigeria Customer Service
First Bank Of Nigeria Phone Numbers and Emails
Customer Service:
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+2 341 905 2326
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+234 708 062 5000
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+2 341 448 5500
First Bank Of Nigeria Email:
First Bank Of Nigeria Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
First Bank Of Nigeria Customer Service is rated at 2.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call First Bank Of Nigeria is 23419052326. 52% of consumers used this number to address their issues and concerns. Meanwhile, 54% of users reported contacting a real person successfully by dialing the phone number 2347080625000.
The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Sunday.
Be prepared for the call as First Bank Of Nigeria may ask you for the following information to identify you as a customer: first and last name, phone number or email.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
First Bank Of Nigeria Customer Service is rated at 2.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call First Bank Of Nigeria is 23419052326. 52% of consumers used this number to address their issues and concerns. Meanwhile, 54% of users reported contacting a real person successfully by dialing the phone number 2347080625000.
The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Sunday.
Be prepared for the call as First Bank Of Nigeria may ask you for the following information to identify you as a customer: first and last name, phone number or email.
People call First Bank Of Nigeria mainly because of account, product/ service, payments and charges.
10% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact First Bank Of Nigeria is firstcontact@firstbanknigeria.com. 36% of consumers stated that they received a response by email from the company.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
First Bank Of Nigeria Website:
First Bank Of Nigeria Help Center:
Corporate Office Address:
First Bank Of Nigeria Customer Service Reviews
I did not receive the money sent to me. It has made me sad and unhappy.
This has been happening to me for a long time. Also, I cannot get to customer service.
They should make their customer service number available and visible whenever a customer is trying to check his or her balance. It would be of great help and less stressful.
How Good is First Bank Of Nigeria's Customer Service?
Summary of First Bank Of Nigeria Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call First Bank Of Nigeria?
Payments and Charges Question:
- “I recharge My MTN account with #1000 you deducted it and I have not seen it yet”
- “Transaction failed”
- “For receiving, receipt alart.”
Account Question:
- “I sent money to my opay account but till now I have not received alert”
- “Account enquiry”
- “To open my account back”
Product/ Service Question:
- “I withdraw den Dey debit me without paying”
- “Failed transfer”
- “Complaining”
Request for Information Question:
- “I was trying to update my wallet account I answer wrong answer of gas security question multiple times so it was blocked and I want you to open so that I can update it”
- “I want to know my ATM card number and what is CVV means”
- “How much is student visa fee in USA”
Cards Question:
- “Stolen phone and ATM card”
- “Card issue”
- “I forget my PIN”
Shipping and Delivery Question:
- “I sent money to my opay till now I have not received alert”
- “Undelivered transaction”
- “I make transfer of money to two different people they didn't receive the money but first bank have debited me for the two transfer”
Return/ Replace Question:
- “I want to change my phone number”
- “I want to change my Gmail address”
- “I made a yransfer of 83,000 the transfer is not successfully ans they deducted my miney still theyve not return it back and i need my miney immediately.....thanks”
Refund Question:
- “Refund”
- “Refund of fund”
- “Refund for a failed transaction”
Activation/ Cancellation Question:
- “To reactivate my dormant account and update my phone number”
- “Want to reactivate my savings account”
- “I need to retrieve my bvn to renew my nigeria passport”
Website/ Application Question:
- “Unable to open my mobile app on my new phone”
- “I want to open fibani app and I don't know how to do it.”
- “Mobile app restriction”
Staff Question:
- “The reason why I'm calling customer service is that yesterday arm rubber collect my phone with my ATM card that is why I'm calling if than fit block my card”
- “I having issues with my ussdservice”
- “Customer service.”
Employment Question:
- “Salary withheld”
- “Employment”
- “I need a salary advance”
Other Question:
- “To ask for reversal”
- “I have been scammed by a first bank customer”
- “Mistakenly transferred money to another person”
Compare First Bank Of Nigeria Customer Service To
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