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Contact First Bank Of Nigeria Customer Service

How to Reach a Person at First Bank Of Nigeria

Verified Contact Information

Customer Service:

  • +2 341 905 2326
  • +234 708 062 5000
  • +2 341 448 5500

Customer Service:

firstcontact@firstbanknigeria.com
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First Bank Of Nigeria Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular First Bank Of Nigeria Phone Number
+2 341 905 2326
Average Hold Time
More than 30 min
Most Popular First Bank Of Nigeria Email Address
firstcontact@firstbanknigeria.com
First Bank Of Nigeria Live Agent Availability
54% of callers successfully reach a real person
Issue Resolution Rate
Low (10% reported full resolution)
First Bank Of Nigeria Customer Service Rating
2.9 out of 5
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PissedConsumer Club

Contact Information

First Bank Of Nigeria Website:

First Bank Of Nigeria Help Center:

Corporate Office Address:

35 Marina P.O. Box 5216
Lagos, Lagos
Nigeria

Summary of First Bank Of Nigeria Customer Service Calls

10.3K TOTAL
CALLS
00:00 AVG CALL
DURATION
10% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call First Bank Of Nigeria?

Payments and Charges Question:

  • “I made a transfer, i was debited but, i was not credited to the account i transfered to”
  • “I notice some transactions in my phone why I'm not aware”
  • “I notice some transactions why I'm not the one that make it”

Account Question:

  • “Otp”
  • “My account is blocked”
  • “My account enter dormant i need to retrieve my account.”

Product/ Service Question:

  • “Complains”
  • “About first advance loan”
  • “Failed transaction”

Request for Information Question:

  • “Enquiry on how to get statement of my account and sort code as I am currently overseas”
  • “To make enquiry”
  • “About my account”

Cards Question:

  • “Lost my ATM card”
  • “For unblocking of card”
  • “Card issues”

Shipping and Delivery Question:

  • “I transferred #100,000 to UBA yesterday by 9.35a.m and the receipiant didn't receive it”
  • “I have not received alert since yesterday's transaction”
  • “Sent money to someone yesterday it wasn't delivered and no reversal either”

Refund Question:

  • “I made a transfer for some days no refund not delivered”
  • “POS REFUND”
  • “To refund my money back”

Return/ Replace Question:

  • “To change my mobile number”
  • “I want to change my phone number”
  • “I want to change my Gmail address”

Activation/ Cancellation Question:

  • “To activate my device”
  • “Activate”
  • “I subscribe my DStv using USD code but you didn't subscribe it to me”

Website/ Application Question:

  • “I want my firstmonni app to be activated”
  • “My firstmonie app has been locked”
  • “Token not sent for my mobile app set up”

Staff Question:

  • “The reason why I'm calling customer service is that yesterday arm rubber collect my phone with my ATM card that is why I'm calling if than fit block my card”
  • “I having issues with my ussdservice”
  • “Customer service.”

Employment Question:

  • “*** withheld”
  • “Employment”
  • “I need a salary advance”

Other Question:

  • “Transfer issues”
  • “I want to Nigeria swift God to receive dollars”
  • “Transfer”

Compare First Bank Of Nigeria Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Frequently Asked Questions

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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